FAQ

Using The Website

Is it free to use the website?


Yes. Using the website to find local attractions, activities and events to do when it’s raining here in West Yorkshire (and nearby surrounding areas) is completely free.

How do I search for a local attraction?


Using the Things To Do When It’s Raining Directory is straightforward and very much like other directories you may have used in the past. There are two main options to help you search:

  1. Using the search bar at the top of the site, simply type in your search term, the name of the company, the town or choose a category and click the search button. For example; type museum in the “I’m looking for” box and then type leeds in the location box. Then click Search. The directory will return relevant results in a list. You can then choose to view the listings by clicking on the name of the business, their logo image or just clicking “Continue Reading”.
  2. You can simply select the category that best suits your needs from the main navigation bar above the search map. Each attraction is categorised under three main headings, Things To Do, Location and Age Group, but all sub categories are displayed in the drop down Category search box.

How do I contact a business in the directory?


You can contact any of the businesses completely free of charge using their contact details such as address or phone numbers or send them a message using the email form at the bottom of each listing. Please note that some listings do not have this option.

For Companies – Getting Listed

Do you offer free listings?


Yes. Our free Bronze listing allow you to add your company name, address and one photo / image only. Bronze listings appear below Platinum, Gold and Silver listings and do not appear in as many search results.

What is the criteria for being listed?


To be accepted for a listing in the directory we have the two following requirements:

  • Be a business providing a predominantly inside attraction in West Yorkshire, or nearby surrounding area. If you are any doubt about whether your business or location qualifies then please do get in touch.
  • Must have a working website. We check to ensure website details including contact information match the entry listing.

We reserve the right to reject or remove listings.

What is a Silver Listing?


A Silver Listing allows you to add a business description, logo/image, interactive location map and email contact form to your listing.

Listing Types

What is a Gold Listing?


A Gold Listing allows you to add a lot of extra details about your company including opening hours, links to your website and social media accounts, upcoming event uploads, corporate videos and even special offer coupons. A Gold Listing stands out with it’s background and featured ribbon and will appear in all Gold listings sections of the site. Gold listings are also rotated on the home page.

Listing Types

What is a Platinum Listing?


A Platinum Listing is similar to a Gold Listing but the main business image will also be displayed on the Home Page Platinum Ad rotator with a clickable link to your listing. Platinum Listings always show up first on category searches and are rotated in the Platinum areas.

Listing Types

Can I upgrade my listing after it has been activated?


Yes, after your listing has gone live you can login at any time to amend or upgrade your listing. Initial submissions are vetted and verified before going live.

Why has my listing been rejected?


We check every listing to ensure it meets the requirements of the directory including the correct category / location etc.

Sometimes, entries may be rejected because one or more pieces of information are missing or incorrect. Every entry requires website details to be provided. We check to ensure the website is working and that contact details match those on the entry listing. All entries must be based in the specified area and have specified area address and contact details.

Often, when a listing is rejected, the user can correct the information in order for us to accept and activate the listing. We reserve the right to place entries in appropriate categories, correct spelling mistakes, links and other information on listings.

If your listing has been rejected then please contact us with the details so that we can help resolve the issue with you.

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How do we add our company social media accounts?


Featured and Premium listings are able to add social media accounts. You are given the option of adding your firm’s social media accounts during the listing submission. However, you can always add these details at any time after your listing is active by logging in and editing your listing.

The listing submission form will ask for the the full social media website address of your company profile (not your personal profile).

For example:

  • Facebook Page – https://www.facebook.com/thingstodowhenitsraining
  • Twitter – https://twitter.com/ttdwir_westyork
  • Linkedin – https://www.linkedin.com/company/thingstodowhenitsraining
  • Youtube – https://www.youtube.com/user/thingstodowhenitsraining
  • Google+ – https://plus.google.com/u/0/105089733961907642394

Can I add multiple business / location listings?


Yes. But each listing must be added separately with a new registration and user. However, you cannot add multiple listings for the same location address. Each listing must have different address and email details.

I cannot find a suitable category for my listing. Can you add one for me?


We try and cover every possible category. However, if you cannot find a suitable category, please contact us with your request.

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For Companies – Payment & Renewal of Listings

How can I pay for my listing?


We accept payment via PayPal. However, you DO NOT NEED A PAYPAL ACCOUNT to make a payment via Paypal. Paypal will accept your credit or debit card payment and is very secure. When you are transferred to the PayPal website, you are give the option of either logging into your PayPal account OR you can pay by Credit/Debit card without a PayPal account. Having a PayPal account to pay via PayPal is optional. Paypal is our preferred payment option as it provides instant payment together with a highly secure transaction process.

How do I renew my listing?


All listings renew automatically so there is no need to set a reminder.

Do you hold any of my bank/card details on file?


No. We do not collect, ask for or hold on file ANY of your card or banking details. All Payment details are made by you via PayPal.

Other Information

Do you have other advertising opportunities?


Yes. In addition to or normal directory listing service options, we also have sitewide banner advertising. Your business can have a banner advert on the homepage and/or anywhere in the site. Clicking a banner ad will take the visitor directly to your listing, your own website or a page of your choice. We have multiple banner size and positioning options.

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